Online payment platform did research with almost 1600 Vindi shopkeepers about e-commerce billing and bad debt and found that many companies have great difficulties in time to collect customers: 41% find it difficult to find the responsible payments, 37% did not like this activity, 12% simply do not charge and lose customers and 9% are unable to offer payment of debts.
The shopkeeper's fault. The delinquency rate worries, but not always to blame for the lack of payment is the client. Sometimes it's due to forgetfulness of the invoice and even of sending not charging. Only 46.2 percent of companies send invoices, most of them (31%) Emit bills of internet banking, direct payment (24%) Send invoice and invoice (21%) must checkout online.
O Estado S.Paulo - 07/03/2019
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