Shopkeeper fears theft and bureaucracy with invoice outside the box

Small virtual retailers received with concern the adequacy of the post office to the requirement of the Irs, who went on to make fixing the fiscal note on the outside of the packaging in deliveries. The fear is that the change will generate an increase in thefts of products and the bureaucracy of the operation.
Already entities and companies like the Free Market say that the impact should be minimal, since the requirement, the public company internalized since 2 day this month, is already widely adopted by private carriers. Still, the move comes at a time where the incidence of shoplifting has increased, as the perception of retailers.
"In the last six months we noticed a large increase in thefts and loss of our deliveries," says the owner of e-commerce articles for Strawberry Beach Brazil, Marie Passarin. "We used a custom box, brand logo on the outside, but moved by the issue of theft. Were fading pieces of inside the box, "says the entrepreneur, who holds 100% of its deliveries through the State-owned company.
Similar move was perceived by the owner of a clothing store based in Rio Grande do Sul. "[Orders by mail] since 2002 and in recent years the problems have increased. It is rare to happen lost, what has happened is stolen property, "said the businessman, who declined to identify himself.
According to him, the first two weeks of the requirement have generated increasing queues in agencies. For the ears, however, the biggest hassle is the possible increase in robbery.
"Anyone can easily extract the invoice and check it if it's a expensive product can stimulate the theft", points out Marie. "I don't know what the internal procedures [], but it seems to me obvious that robberies should increase with the Declaration of outside content", completed the shopkeeper Gaucho.
CEO of e-commerce for toys and Unique stationery Shop, Decius Farias claimed to have faced few cases of robbery, but admitted that the company stopped to put the note on the outside of the packaging (something done at the beginning of the operation) "precisely for fear of theft". With the action in the entire logistics chain, the manager sees possible problems. "Certainly increases the risk, particularly if it's a product with a high value", says the Executive.
The last study of the Brazilian Association of e-commerce (Abcomm) about the logistics in the segment showed that 73.1% of orders posted by 2015 virtual retailers have used the post office; Although the percentage falling, it is still higher among smaller companies.
At the time, the State service evaluation was considered good or great for 31.3% of the jail, but bad or very bad for other 23.9%. The entity also revealed that 29.5% of ears list thefts as one of the main problems faced when dealing with the State, in addition to 47.9% who cited loss of products.
Sought, the postal service said that the index of loss the company is 0.24%. Whereas 33.2 million are distributed per day (according to the latest data released in April 2016), the total of lost items daily would overtake the 79000. "The rate of loss in relation to the volume of orders being transported is low compared to other post offices in the world," said the company, in a statement.
The State opened up numbers on the State of Rio de Janeiro, but both the Abcomm as retailers reported that the incidence of robberies in the region is considerably greater than in the rest of the country. "There is a problem of cargo theft very concentrated in Rio de Janeiro, which is a major destination of sales", scored the Abcomm Vice-President, Rodrigo Flag.
Informality
In the opinion of the owner of e-commerce Zen Animal, Peter Lucius, the measure could generate positive effect for retailers settled. "Before price do queries against competitors and several offer prices well below because there are a lot of people wouldn't pay informal taxes", waved the agent, who delivers 65% of orders through the company. The goal of the Irs with the measure is precisely decrease tax evasion, since the note on the outside would facilitate supervision by the Agency.
There is a lack of conclusive data on the informal sector in the Brazilian e-commerce platform information of creating e-commerce Integrated Store show that 75% of the 20000 stores that utilize the services performed a record with a CPF rather than a CORPORATE TAXPAYER. Head of the company, Breno Nambiar said that many of them regulate over time and that today 80% of the volume sold in the country "comes from professional shops", but noted that one has adapted "and want to continue using the post office will have to formalize".
The Free market Abcomm minimized the impact of the new requirement. For the entity, even though the change to generate a noise and require a period of adjustment, the trend is that the impact is small. "We can't assume that's going to be less safe to transport because it has the receipt outside. The issue of theft is public safety, "says Flag. The free market already expects that there is "no impact to the storekeeper with the change."
For the Abcomm, the impact can occur in the cost and complexity of the operation, since a step will be added in the handling of the goods. "The store will have to paste a bag outside, attach the note. Thinking of a big quantity of products can give a job the most, "says Flag. Strawberry Brazil has felt the increased complexity and had to devote an employee just for the new function of double notes and attach to the outside of the products.