Tuesday, November 29, 2016

Number of complaints about the Black Friday Falls 33%

onforme site swing complain here, 8:00 on Thursday (24) until midnight Friday (25), 2,912 complaints were registered about the Black Friday, 33% less than in 2015, when were 4400 complaints. Already the research to check the reputation of the companies on the site grew 26%. Among the main reasons for complaints are: false advertising (22%), divergence of values (15%), problems in the completion of the purchase (12%), product unavailable (7.6%) and promotion (6.6%). The makeup of price came in with the 6th reason of complaints (5.4%). According to the data, in only 3 of 12 hours, there were more complaints this year than in 2015. In the 12 hours late Friday, eight of these periods had more complaints than last year.
The 5 Most Requested and the number of complaints: 1st Kabum!: 2:249 Americanas.com 588 3 Sub: 149 4th Netshoes: 117 5th Magazine Luiza (online store): 100 The Most Claimed 5:1st Smartphones: 10.2% 2 components, parts and accessories: 7% TV 3:6.4% 4 6% 5 mobile Notebooks: 3.2%
Giro News News Item translated automatically
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