Supermarket losses diminish in crisis year

The supermarkets have reduced the rates of loss, the share of revenue that does not come in box for operational issues such as product and maturity, points the SBVC (Brazilian Society of retailing and consumption). "Companies had to pay more attention to costs during the years of crisis because they had to improve profitability," said Carlos Santos, Chairman of the Committee of losses in the entity.
The average number of 2017 was 1.97% of revenue, versus 2.26% of the previous year. The Coop has redoubled attention to prevent the thefts, says the President Marcio Valle. Part of them is committed by customers and operators in collusion. The employee can pretend and don't pass a product by the optical reader, for example.
"We deployed a monitoring at the point of sale to evaluate operations. Identify patterns, like a client always be attended by a single operator. We installed also a system to record the audio. "
Another factor that influenced the index was the decline of stocks, especially in 2017, which had deflation, says Everton Muffato, a member of the group that takes your name. If a product is cheaper, the more time remains under the guard of the supermarket, more lose value. So, companies store less, and a side effect is the reduction of losses. "It's the opposite of inflation, when increase stocks. In addition, the sector also had to protect profitability because of the crisis. "