Aigle Azur and Azul Airlines are notified by flight cancellations

Procon-SP has notified the French airline Aigle Azur, Azul Brazilian Airlines and APG Brazil – an agency that sells airline tickets – to clarify in 72 hours about the suspension of ten flights since the European Company entered Request for judicial recovery. All Paris-Campinas flights were suddenly cancelled on Thursday (5). Those who would leave the French capital towards Mali and Portugal as well. The routes to Ukraine and Algeria, the company's main route, are heavily affected. All ticket sales from September 10th have been suspended. In a statement, Procon-SP says that Brazilian consumers report that the acquisition of passages was made through the Azul airlines and that they are not achieving a solution to the problem with the Brazilian company. According to the BBC, thousands of Brazilians who had bought tickets were left without the ticket – and many of them did not receive a refund of the amount paid. Also according to the BBC, Aigle Azur, without money, claims that it will not be able to indemnify or even repatriate travelers who had already used the one-way ticket to some of the destinations that were offered, most in Africa According to the recovery procedure, framed by French commercial justice, the company has the deadline until Monday (9) to get a buyer and avoid bankruptcy. The last 44 flights departed on Friday (6) from Orly Airport, in a desolation climate of both employees and passengers. What Procon-SP wants to know Now notified, companies should clarify in 72 hours the nature of the contract between the French Aigle Azur and Azul Airlines and what kind of services were defined by the partnership. They also need to explain how many passages were commercialized through the partnership that were suspended. "They should also inform what measures are being taken to ensure compliance with contracted services, how many consumers have been served and what type of solution has been proposed," says Procon-SP communiqué. According to the organ, the company's response will be analysed by the supervisory board, which may or might not open an administrative process. In a note sent to G1, Azul assured that he will provide clarification to Procon-SP and said that he interrupted his partnership with Aigle Azur a few months ago, not commercializing the flights from Viracopos to Paris. The communiqué still reinforces that there are no blue customers on cancelled flights. "Azul also guides passengers who have acquired their tickets directly with Aigle Azur who contact the company for reimbursement or re-accommodation, by e-mail or telephone, since Aigle does not maintain in-person attendance at airports," says the Company. ' Redemption ' of competitors According to the BBC, Air France, Vueling and Transavia Airlines have been offered to offer "preferential rates" for customers affected by the Aigle Azur crisis. In the face of the Troubles, the French government intervened to negotiate, along with other companies, alternatives to bring home thousands of Aigle Azur customers. The priority is to enable the return of blocked passengers in Algeria and Portugal. Paris was also involved in the negotiations so that a buyer of the company would happen the acquisition, possible until Monday (9), according to the deadline established by commercial justice. The Minister of Economy of France, Bruno Le Maire, stated that there is "a main offer" of purchase, but did not give further details. "I want it to work and I don't want to weaken the ongoing discussions," he explained. According to the French press, potential buyers are Gérard Houa, a minority shareholder of Aigle Azur, Air France, or Lionel Guérin and Philippe Micouleau, ex-dirigentes of Air France.