Bunge Brazil implements shared services center and reduces costs in 30%

São Paulo-Brazil''s Bunge, a leading agribusiness and food companies in the country, reduced in 30% the costs tied to the financial back office after implementing the shared services Center (CSC) in its internal operations. The investment must be recovered at the beginning of next year, when the implementation of the CSC will complete two and a half years.
"The creation of A shared service center in enterprises and the whole evolution of maturity from this area is a complex challenge, involving many of the Organization''s investments. In General, initiatives such as this are facing resistance to change and the technological advances that stabilizes, generally, within five years of implementation. In Bunge, we made already in the first years to get good results, "explains Christian Alcantara, Chief Financial Officer of the CSC of Bunge Brazil.
The new Centre includes an integrated support between employees and suppliers of Bunge in the areas of accounts payable and receivable, accounting, tax, Treasury, human resources, administrative and logistic processing. All support is carried out through different channels, such as: portal, chat, email, phone and Whatsapp.
Among the processes that provide agility and security, Credit Score, which is the intersection between the data of more than 20000 customers who have credit approval with external institutions data Serasa and CISP. Open Text is already responsible for scanning of invoices with image capture service that are turned into data and subsequently feed database directly and eliminate the typing of documents, avoiding errors and speeding up the receipt of service.
Prize
The Brazilian Association of shared services (ABSC) recently awarded the outstanding initiatives in the shared services of the main market companies using this process and Bunge was the winner. The criteria assessed were: evolution of maturity, technology, implementation time, openness and sharing projects.
"This recognition shows that we are on the right track. The professional ironing to monitor all processes of the CSC is able to work in any unit of the company, "concludes Alcantara. The Executive also was awarded the professional of the year in this sector. The ABSC represents the largest initiative in the country in consolidating the front segment the market, society and Government.